Program Manager

Fetcherr experts in deep learning, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are looking for an Experienced Program Manager to join our team and lead end-to-end delivery processes for key customers and value streams. The ideal candidate is highly organized, possesses strong technical and analytical abilities, and has proven experience managing complex Agile programs involving cross-functional global teams. This role requires a deep understanding of the software development lifecycle, excellent communication skills, and the ability to drive process improvement, manage risks, and ensure on-time, high-quality delivery of Fetcherr’s products.

Responsibilities:

• Lead the end-to-end delivery for customers and value streams.
• Create, plan and track the end-to-end customer program lifecycle - from contract/upsell, and discovery stages through development - to achieve a timely, high-quality delivery.
• Oversee the full Agile SDLC (Software Development Life Cycle) process and ensure all process stages are executed effectively.
• Collaborate closely with Product, Engineering, Account Management, and Global Sales teams to coordinate the delivery of Fetcherr products.
• Maintain clear communication by facilitating weekly program meetings to review status, align priorities, and manage risks.
• Manage cross-team dependencies, risks, and ongoing issues until they are mitigated or fully resolved.
• Define, refine, and drive adoption of new processes and procedures based on continuous feedback and retrospectives.
• Develop KPIs and performance indicators to track progress, quality, and the adoption of Agile methodologies.