Fetcherr is an AI-driven company specializing in deep learning, algorithmic trading, and large-scale data solutions. Our core technology, the Large Market Model (LMM), enables accurate demand forecasting and real-time, data-driven decision-making. Originally focused on the airline industry, Fetcherr is expanding its AI solutions across additional industries.
Role Overview:
Fetcherr is seeking a highly motivated and client-focused Account Director to manage strategic relationships with key airline partners. This individual will serve as the primary point of contact for assigned accounts, ensuring;
- Exceptional client satisfaction,
- Commercial performance.
- Alignment between Fetcherr’s product suite and each client’s business objectives.
While not mandatory, experience in the airline industry, particularly in commercial functions such as pricing, revenue management, or strategic partnerships is highly desirable.
Key Responsibilities:
- Serve as the day to day contact for airline partners, managing the client relationship and ensuring high levels of satisfaction and engagement.
- Understand client needs and business goals, and translate them into actionable plans that align with Fetcherr’s capabilities.
- Proactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross-sell initiatives.
- Support contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes.
- Coordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution.
- Monitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement.
- Represent the client’s voice internally to influence product development and service enhancements.
- Willingness to travel for client meetings, QBRs, or industry events.